Communication and engagement

Hello

I found this list describing differences between communication and engagement in a book by Kathy Gardner Chadwick entitled Improving Schools Through Community Engagement. It is simple yet relevant to our work.
Sorry, I couldn't get the columns to line up on the blog.

Communication
Communicate to
Public hearing
Talk to, tell
Information out
Seeking to establish/protect turf
Authority
Influencing the like minded
Top down
Establishing a hierarchy for decision making
Goals/ Strategic plan
Products
Public relations

Engagement
Deliberate with
Community conversation
Talk with, share
Information around
Seeking and finding common ground
Responsibility
Understanding those not like minded
Bottom up
Building a network of decision making stakeholders
Values/vision
Process
Public engagement

Rosemary